QMICRO





Qmicro is a basic level Contactless queue management system for up to 5 workplaces.

Fits perfectly for one priority waiting for lines and is very quick and easy to set up.

Qmicro helps to manage any kind of simple queues.

A pre - printed ticket is given to each person, with no need to press any buttons.



why Qmicro ?





No need for buttons, absolutely contactless



A pre-printed ticket is automatically provided to each customer



Wireless remote control



Easy to set up (plug & play). No need for a computer!



Cheap widely available thermal paper for printing



Qmicro basic



5 workplaces

Printing numbers 1-99





Printer



No buttons and a pre-printed ticket dispenser.

It uses cheap thermal printing paper that is widely available and prints a number 1-99 after the previous ticket is taken. ​



Main display



One display that will show tickets 1-99 and will point to the 1-5 workstations



5 workplace labels



Numbered labels for the workplaces.

The main display will point a number to the according to a labeled workstation ​



5 wireless keypads



A keypad for each workplace that has buttons for calling operations and a LED display that will show the ticket number of a called customer



Speaker



A controller box used to connect the sound system to the qmicro calling operations



Qset





Qset is a full-featured standalone queue management system in a box. Currently, it is probably the simplest way to install and use queue management solutions on the market.

Qset system helps to manage any kind of queue at your local business spot.

After purchase, Qset is sent to you by post.

Three simple steps and you are ready to improve the waiting experience.




Easy to start






Order




Receive & Unpack




Connect




Enjoy



Main Advantages





Easy to connect



Depending on your settings you will find inside a ticket printer, keypads, displays, and Qset controller, as well as additional items like cables and supplies



Affordable price



Qset removes the requirements of having the extra computer to host Qset



Simple installation



Currently, Qset is probably the simplest way to install and use queue management solution on the market



Centralized



You can centralize Qset and manage them from one place, see statistics and etc



Qset Cloud Features





4 different sets



There is a possibility to choose a queue management set according to your business type



Real time data



If you connect at any time of the day, the system will show you real - time data from your Qset



Statistical reports



The system generates a quantitive report.

You can choose to receive it each day, once per week, once per month



Custom TV screen layout



We made it very easy to adjust the TV screen layout to your needs.

Besides few standard layouts, you can manage it yourself.



Alert messenger



The system is designed to send you notifications when a certain condition is reached.

You can decide on the conditions.



Qweb





Qweb is a full-featured queue management system with administrators and customer portals.

It is a highly customizable product, supporting complex service algorithms, developed for the enterprise.

Qweb, besides managing queue systems, also provides detailed info and analysis.

It reacts and changes based on real-time data, which you can manage through a web-based platform.





All connected



The Qweb is a versatile and reliable queue management system designed to improve and facilitate customer service in various institutions, establishments which provide customer oriented services. System is flexible in configuration and supports wide variety of AKIS hardware components



Quick access



Web - based components of the Qweb eliminate the need to install additional software for the managers, administrators, operators, and other users of the QMS. The whole management of the system is performed through a dedicated website



Optimal



Qweb can be used in banks, insurance companies, health care establishments, government institutions, and other type of businesses or establishments.



Centralized



The architecture of the Qweb supports easy centralization of multiple locations. Set of the queue processing algorithms developed having in mind fast, reliable and autonomic customer service gives greater cost efficiency and ease business management.



FEATURES





Web-based



Centralized management and administration using a web browser



Easily shared



Ability to publish

real - time information on the webs about the number of

visitors waiting in each branch for each service.​



Flexible



Ability to develop additional customized modules and statistical reports



Custom layout



Make your custom template and customize your content on TVs



Changes on the fly



Changes made to configuration of the Qweb is applied on the fly​



Unlimited



Unlimited branches and workspaces



Reports



Ability to develop additional customized statistical reports



Instant



Set of instant report generation tools. Dedicated page for monitoring actual queue state in real-time



Alert messenger



Inform customer via SMS, email about the forthcoming time of a call



Software



QPortal





An online-based booking system that provides enormous advantages to the client and business owners. Qportal will group in one place all bookings, the availability calendar and synchronize it all with the existing queue system


Parameters:

.SMS, an E-mail confirmation

.Multilingual

. Integrated reservation



WEB interface





A dedicated website allows you to perform all the management operations of the system easily.

The configuration of the system is very flexible and supports a wide variety of AKIS hardware components.


Parameters:

.Interface WEB

.Database MS SQL, Firebird

.Development Stable



Classic



The ticket dispenser Classic has a modern, ergonomic design and will fit any interior.

The powder coating saves metal enclosures from scratches and other external impacts.

The enclosure can be painted in any color from the RAL palette.

The standard enclosure color is gray.


Features :

.Built-in PC based computer

.OS: Windows 10 Home/Pro

.Build-in 17" LCD touch screen

.Build-in fast thermal printer

.Can have a built in speaker

.Service selection through the virtual client menu shown on the touch screen

.Support for wide variety of custom features (software)

.Communication over TCP/IP

.Customizable client menu design

.Modern and ergonomic enclosure design

.Can be used as information kiosk



DIGITS PLUS





Main display DIGITS PLUS is designed to be used with the QMS AKIS system.

The main purpose of the display is to show the ticket number (3 digits) of the summoned customer, the number of a room or workplace (2 digits) to which the customer is being summoned, and an arrow pointing in the direction of the room or workplace.

DIGITS PLUS display is made in segment LED technology


Features:

.Information capacitance 3 + 2 digits and an arrow

.LEDs available in 3 colors (red, green, blue)

.Long life and energy - efficient LEDs

.Aluminum enclosure

.Modern and ergonomic enclosure design

.RS485 interface

.Dimensions 33,5 (D) x 597 (W) x 143 (H) mm



DIGITS





Workplace display DIGITS is designed to be used with the AKIS Technologies queuing system.

The main purpose of the display is to show the ticket number (3 digits) of the summoned customer or the numerical name of a workplace.

DIGITS display is made in segment LED technology.

The Display can come with or without a mounting tube and either with or without a square/wide signboard for displaying the workplace number.


Features:

.Information capacitance of 3 digits

.LED available in 3 colors (red, green, blue)

.Long life and energy - efficient LED

.Aluminum enclosure

.Modern and ergonomic enclosure design

.RS485 interface

.Dimensions 33,5 (D) x 317 (W) x 143 (H) mm



Keypad 3B





Workplace keypad 3B is designed to manage customer flow in the assigned queue(s).

This type of workplace keypad is usually used when there is no need for extra functionality or there is no possibility to use a computer with a keypad application at the workplace, or for security reasons.

Workplace keypad communicates with the AKIS Technologies queue management server application through WiFi or RS485 interface depending on the version of the keypad.

Keypad has a membrane keypad with 3 functional buttons and segment a LED screen.

The workplace keypad is easy to use.


Features:

.RS485 interface (data and power over a single cable in this case)

.WiFi version comes with battery and charger

.Call of a client by their registration order in a queue

.Change the status of a called customer to served or absent

.Segment LED screen



Info



Cairo
Address: 8 Mahmoud Essmat Street, Square 1128 behind Florida Mall, Sheraton Heliopolis, Cairo, Egypt
Tel:(02)22687034 -01200058557-01112160059- 22687035 - 22687064 - 22687065
Email: info@icsegy.com - info@icsegypt.net
UAE
Address: Sharjah Media City, Sharjah, UAE
Email: ics.uae@icsegypt.net